Privacy Policy
1. Purpose and Scope of Data Collection
The data collected primarily on the website husa.io includes: name, email, phone number, customer address, etc. These are the information that husa.io requires customers to provide when registering for services and to contact customers for confirmation when they need support or consultation on the website to ensure the rights of consumers.Customers are responsible for the security and retention of all activities using the services at their email address. Additionally, customers have a responsibility to promptly notify the husa.io website about any unauthorized, abusive, or security-violating activities and to retain contact information for third parties to have appropriate solutions.2. Scope of Information Use
The company uses the information provided by users to:
- Provide services to buyers;
- Deliver to the address provided by the buyer;
- Send marketing emails and promotions about the goods we sell;
- Send new notifications about product designs as well as new activities to customers of the husa.io website;
- Contact and resolve with customers in special cases;
- Not to use customers' personal information for any purpose other than confirming and contacting related to transactions at husa.io;
- When required by judicial authorities, including: the Procuracy, the Court, and the police investigating any illegal activities of customers.
3. Information Retention Time
User personal data will be retained throughout the cooperation process between husa.io and customers. Data will only be deleted when the customer completely terminates all transaction activities with husa.io and requests the deletion of contact information from the customer.In case users want to delete all information about their accounts, they are requested to contact us at the address in section 4.4. Individuals or Organizations That May Access Personal Information
Entities that may access customers' personal information include:
- HUSA Technology Joint Stock Company;
- Partners who have contracts to perform part of the services provided by HUSA Technology Joint Stock Company. These partners will receive information as per the contractual agreement (which may be partial or complete depending on the terms of the contract) to assist users in using the services provided by the company;
- State agencies when required by the company to provide user information for investigation purposes;
- Buyers and sellers involved in disputes and request the company to mediate.
5. Address of the Unit Collecting and Managing Personal Information
- HUSA Technology Joint Stock Company
- Address: L17-11, 17th Floor, Vincom Center Building, 72 Le Thanh Ton, Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam.
- Email: contact@husa.io - Hotline: 093.870.0587
If customers believe that we have provided their information to a third party without their consent, they have the right to complain to us at the above address. Our company has the obligation to resolve issues related to customer information security when considering the evidence provided by users is valid.6. Means and Tools for Users to Access and Edit Their Personal Data
Customers have the right to check, update, adjust, or delete their personal information by sending the required editing information to the email: contact@husa.io.
We will support users technically to edit information upon receiving requests from users.
7. Commitment to Protect Customers' Personal Information
- Customers' personal information on husa.io is committed to being absolutely secure according to husa.io's personal information protection policy. The collection and use of each customer's information will only be carried out with the customer's consent, except in cases provided for by law.
- We will not use, transfer, provide, or disclose to any third party personal information of customers without the customer's consent.
- We will provide some information such as: name, address, phone number to the shipping service provider when using the delivery service.
